PRIVACY POLICY

Customer service is very important to us. As we continue to improve and expand our services, we recognize our customers' need and desire to preserve their privacy and confidentiality. Safeguarding our customers' privacy is also very important to us. We have adopted standards that help maintain and preserve the confidentiality of customers' nonpublic personal information. The following statement affirms our continued efforts to safeguard customer information.

Information We Collect

We gather nonpublic personal information about our customers as may be necessary to conduct business. We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications or other forms, over the telephone or in face-to-face meetings, and via the Internet. Examples of information we receive from you include your name, address, telephone number, Social Security number, credit history, income, assets, and other financial information.
  • Information about your transactions with us or others. Examples of information relating to your transactions include payment histories, account balances, and account activity.
  • Information we receive from a consumer reporting agency. Examples of information from consumer reporting agencies include your credit score, credit reports, and other information relating to your creditworthiness.
  • From employers and others to verify information you have given to us. Examples of information provided by employers and others include verifications of employment, income, or deposits.

Information We Share

We share your personal information only as necessary to conduct our business and as permitted or required by law. We may share your information with third-party service providers such as wholesale lending partners, credit reporting agencies, title companies, and appraisers, solely to process your loan application and fulfill our obligations to you. These parties are contractually required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

We may also share your information as required by law, court order, or regulatory authority, including reporting to credit bureaus. We do not sell your personal information. We do not share your personal information with nonaffiliates for their marketing purposes, and we do not engage in joint marketing arrangements with other financial companies.

Cannon Mortgage Company, Inc. is affiliated with Ransford Properties, Inc. We do not share customer nonpublic personal information between these entities for marketing purposes.

By submitting data on our website, you are providing explicit consent to the transmission of data collected on the website. We treat all data as confidential within our firm and require strict adherence by all employees to our data protection and confidentiality policies.

How We Protect Your Information

To protect your personal information from unauthorized access and use, we maintain physical, electronic, and procedural safeguards that comply with federal law. We require all employees and service providers to comply with strict confidentiality obligations. In the event of a data breach affecting your personal information, we will notify you as required by applicable state and federal law.

We retain your personal information for as long as required to service your loan, comply with legal and regulatory obligations, and resolve disputes. Records are disposed of securely and in accordance with applicable law. We continue to protect the personal information of former customers in the same manner as current customers.

Your Privacy Rights

Federal law gives you the right to limit certain sharing of your personal information, specifically sharing related to affiliate creditworthiness data and sharing with nonaffiliates for marketing purposes. Because Cannon Mortgage Company does not engage in either of those practices, no opt-out action is required.

State residents may have additional rights:

  • North Carolina residents have rights under the NC Identity Theft Protection Act, including the right to place a security freeze on your consumer report.
  • South Carolina residents may have additional rights regarding the use of personal information under the SC Consumer Protection Code.
  • Florida residents have rights under the Florida Information Protection Act (FIPA), including the right to be notified in the event of a data breach affecting their personal information.

Changes to This Policy

We reserve the right to amend (that is, add to, delete, or change) the terms of this Privacy Policy from time to time. We will provide you with a revised notice as required by law. All visitors should also be aware that our website may contain links to other sites that are not governed by this or any other privacy statement. The most current version of this policy is always available at https://www.cannonmortgagecompany.com/privacy-policy/.

NMLS# 2528226 | Equal Housing Opportunity
Effective Date: 7/13/2023 | Revised: 3/29/2026